Bell Hosted Solution

Bell Total Connect is a carrier-grade, hosted IP telephony and unified communications service for mid- and large-sized businesses. It delivers crystal-clear voice quality and a full range of messaging, collaboration and conferencing tools to multiple devices including desk phones, desktop computers and smartphones.

With Bell Total Connect, businesses get the reliability, control and security they’ve come to expect from on-premises voice systems plus the flexibility and scalability of cloud infrastructure. Bell Total Connect is deployed with limited upfront investments and offered on a pay per-user per-month model.

Connecting your enterprise just got better with Bell Total Connect – the next evolution in business IP telephony service. Bell Total Connect gives your business the performance, reliability and scalability it needs to stay connected.



Bell Total Connect delivers crystal-clear voice performance from Canada’s #1 voice service provider. A carrier-grade IP telephony solution, Bell Total Connect provides the voice quality and performance your business needs.


Bell makes it simple to manage and scale your business communications up or down as needed – paying only for what you use. Bell Total Connect gives you the control and flexibility to assign users and change individual account settings remotely, scaling as your organization’s needs change, so that you pay only for what you use.


Your communications system is always available, powered by the largest MPLS network in Canada. Exclusively from Bell, Bell Total Connect provides a unique architecture engineered with Quality of Service (QoS) in every deployment.


A single, unified business identity makes it easy for people to connect with you. Mobile and desktop applications allow you to be available at all times – to make or receive calls and manage your business communications from anywhere.


With a unified communications environment and mobility built in, Bell Total Connect makes it simple to take advantage of the full spectrum of communications technologies. Bell Total Connect is a fully integrated voice and collaboration solution that works out-of-the-box – without any need for complex, local integration of services.


Bell gives you access to the latest features instantly – with no disruption to your end users or extra burden on your IT team. Technology is evolving faster than ever. Keeping up with the latest releases can be costly, disruptive and timeconsuming. Bell Total Connect gives you access to the latest features with no interruption of service or additional work for your IT administrators


Canada’s largest voice, wireless and data network lets you take your office to more places. The Bell network, the biggest in the country, means you have access to the communications tools you need wherever you go.


When you choose Bell, you gain access to the largest team in Canada – and get better support for your business. Our team of more than 3,000 certified professionals can build, implement and support the solution that best meets the needs of your business. We offer 24/7 management and monitoring to ensure your business is always up and communicating.


Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. Visit www.polycom.com or connect with us on Twitter, Facebook, and LinkedIn to learn more.

Polycom: Workplace of the Future

The Workplace of the Future is not a place; it’s a state of mind. It’s how you integrate collaborative technology into the DNA of your businesses to boost innovation, hone your competitive edge and drive topline and bottom line performance today and into the future.
Polycom is a market leader in the collaboration space. We understand the business of our customers, and we are here to help. We enable your people to connect from any device, anywhere, to unleash their collective power of human collaboration.
By passionately focusing on our customer success to create the innovative solutions that fuel truly collaborative organizations, Polycom is helping create the Workplace of the Future today, for organizations just like yours.

At Polycom, our mission is to make the Workplace of the Future real today for your organization. We do that by unleashing the power of human collaboration. Following are Polycom’s three key pillars that will enable the Workplace of the Future:
Workspace - Collaborate anywhere.
Traditional office space is shifting toward a more open, more shared and more affordable combination of public and private collaboration spaces around the world. It has never been more important to enable people to create their own workspaces via secure connections from anywhere, on any device.
Experience - Collaborate naturally.
In the Workplace of the Future, technology doesn’t get in the way. For end users, this means creating more opportunities for visual collaboration with technology that delivers a reliable, intuitive, high-quality, consistent and seamless experience across all devices. For IT administrators, this means technology that is easy to deploy and operate, offers deep interoperability, integration and flexibility, and rich analytics that drive greater adoption.
Workflow - Collaborate with impact.
When collaboration tools are accessible to everyone and integrated into daily activities, business transforms in a way that redefines services and delivery models. First, remove every barrier to productivity with a workflow customized to your organizational needs. Once this happens, employees can truly develop the digital work habits that drive even greater organizational productivity gains. In short, a Polycom-powered Workplace of the Future:


1. CIX40??The CIX40 is a cost-effective system offers flexibility and reliability for small businesses. It works with digital, analog and IP-based phone sets, providing easy access to features through pre-programmed keys or an LCD display. Supports up to 16 telephones and 7 CO lines.??Features & Benefits:
Name and Number Caller ID for up to 11 lines
Supports up to 16 telephones
Automated Attendant
One-touch call recording
Integrates with other Toshiba systems to create a multi-site system
Up to two hours of battery backup for operation during power outages

2. CIX100??The CIX100 is ideal for small to medium businesses that need a flexible telecommunication system that can easily adapt to their growing needs Supports up to 64 trunks or 72 telephones and combinations up to 112 trunks and telephones. ??Features & Benefits:
Name and Number Caller ID for up to 64 lines
Supports up to 72 telephones
Automated Attendant
One-touch call recording
Call Center features, which allow you to answer incoming customer calls with utmost efficiency Integrates with other Toshiba systems to create a multi-site system
Fully upgradeable, protecting your technology investment
Up to two hours of battery backup for operation during power outages

3. CIX670??Toshiba’s Strata CIX670 telephone system unify, coordinate, and streamline an organization’s communications. Easily connect between main office, branch offices and remote locations to support new levels of collaboration and customer satisfaction. Supports up to 560 telephones and 264 trunks.??Features & Benefits
Name and Number Caller ID for up to 264 lines
Supports up to 560 telephones
Automated Attendant
One-touch call recording
Call Center features, which allow you to answer incoming customer calls with utmost efficiency Integrates with other Toshiba systems to create a multi-site system
Fully upgradeable, protecting your technology investment
Up to two hours of battery backup for operation during power outages
4. Surveillance Systems??The Surveillix ESV4 is an easy to use, entry level IP video solution. With an HDMI output and support for up to 4 IP cameras, the ESV4 is an ideal drop-in replacement for legacy analog video systems embedded in retail or small office environments. Includes iPhone/iPad/Android mobile app support.??Features & Benefits
Compact, aesthetically pleasing form factor
1080p HDMI output for local viewing
Includes Wireless remote
Automatically assigns camera IP address
iPhone/iPad/Android/mobile app support
Intuitive, easy to use GUI
Internal hard drives included
Link to this section
1.Integrated battery backup system – The CIX40, 100, and 670 systems feature a dedicated battery backup system that can provide up to two hours of battery backup during power outages.
2.Voice Messaging System – (LVMU) – Voice Mail, Auto Attendant, Call Record
3.Unified Messaging system – (Strata Messaging) - Voice Mail, Auto Attendant, Call Record, Unified Messaging, Twinning
4.Endpoints Digital or IP – Common user interface
4.1. Digital endpoints – 4 or 9 line display, LED backlight option, 2 colour LED buttons, option for CO interface
4.2. IP endpoints – 4 or 9 line display, Gigabit, LED backlight option, 2 colour LED buttons, Full Duplex Speakerphone.


IP Office Systems
IP Office Essential Edition

This edition deals with the basic needs of a customer, such as voicemail for each user, text
messages, dial by name and automated attendants.An entry-level voicemail application, IP Office Essential Edition provides up to 6 ports of voice messaging (2 ports included) with 15 hours of storage. With the 40 simple Auto Attendants, businesses can construct automated services so callers can efficiently navigate the system and reach the right person, without the assistance of an operator.

IP Office Preferred Edition

In addition to the functions provided by the essential edition, the preferred edition deals with collaboration between customers and personnel with functions such as secure audio conferences, call recording, the conditional routing of the calls to ensure that the right person receives the call and an easy to use graphical user interface.

IP Office Preferred Edition includes 128 party secure conferencing capacity (up to 64 parties on a single conference) with PIN number access. IP Office Preferred Edition is the backbone of the business for great customer service and employee efficiency. It includes a powerful voice processing system supporting up to 40 simultaneous calls.

IP Office Advanced Edition

IP Office Advanced Edition elevates business to the highest levels of productivity, efficiency and customer service. Take advantage of the available productivity suite of tools to enable employees to work productively in or out of the office. Ensure exceptional customer interactions with optional applications for agents and supervisors. Gather sophisticated customer intelligence. Measure and report agent productivity. Offer customers 24/7 access to information and services.

IP Office Server Edition

IP Office Server Edition is the ideal solution for midsize businesses, delivering intelligent Unified Communications, scalable growth and seamless management. Server Edition enables businesses to quickly and easily add users to an existing office or even connect a remote office, all from the central HQ. A Linux server is the heart of Server Edition, running IP Office software, Voice Messaging and Unified Communications (Avaya one-X® Portal for IP Office). Server Edition delivers true Centralized Management and Licensing for all users, across all locations, in one, intuitive, web Interface.

Virtualized IP Office Server Edition

Companies are increasingly using virtual machines to support their business needs. The use of a virtual software platform allows the customer's IT staff flexibility to maximize the use of the platform's hardware to meet the individual needs of each virtual machines it hosts. It also provides them with access to various tools that ease maintenance and monitoring processes. IP Office offers a virtualized version of Server Edition. This software allows IP Office to co-reside on customer provided hardware and VMware software alongside other customer applications;instead of needing dedicated hardware. This provides customers with a means of better utilizing their computing resources, as well as adding flexibility in how they manage their hardware environment and applications.

BCM Release 6.0 ( End Of Sales )

Avaya Business Communications Manager (BCM) Release 6.0 software. BCM 6.0 will be available on the BCM50 and BCM450 platforms and introduce enhanced unified communications capabilities to increase productivity and efficiency, improve mobility, collaboration, and provide new teleworking solutions. Interoperability with Avaya IP Office
further illustrates Avaya commitment in the small and medium enterprise space and provides the stepping stone for convergence standardizing on IP Office as the future platform.


Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces. These applications use the network as the platform to enhance comparative advantage by accelerating decision time and reducing transaction time. The security, resilience, and scalability of the network enable users in any workspace to easily connect anywhere, anytime, and anyplace, using any media, device or operating system. Cisco Unified Communications is part of a comprehensive solution that includes network infrastructure, security, wireless, management applications, lifecycle services, flexible deployment and outsourced management options, and third-party applications.

IP Phones

Cisco SIP IP Phone Software
Cisco IP Phone 7800 Series
Cisco Small Business Phones
Cisco Small Business SPA500 Series IP Phones
Cisco Small Business SPA300 Series IP Phones
Cisco Unified IP Phone 8900 Series
Cisco Unified IP Phone 8800 Series
Cisco Unified IP Phone 7900 Series
Cisco Unified IP Phone 6900 Series
Cisco Unified IP Phone 9900 Series
Cisco Unified SIP Phone 3900 Series

Collaboration Endpoints and Software Clients

Cisco TelePresence MX Series
Cisco TelePresence Profile Series
Cisco TelePresence System 1100
Cisco TelePresence TX9000 and TX1300 Series
Cisco Desktop Collaboration Experience DX600 Series
Cisco IP Communicator
Jabber for Android, for iPhone, for iPad, for Mac, for Windows, Guest
Cisco Jabber IM for Blackberry
Cisco Jabber Video for TelePresence (Movi)


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